Stamatis, D. H <br/><br/>
Understanding ISO 9000 and implementing the basics to quality 

 - New York:   Marcel Dekker, Inc.,   1995 
 - ix, 260p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Informatin science --ISO and services
<br/><br/><label>Universal Decimal Class. No.: </label>006.83(100)ISO   / N5