Jackson, Ivan F <br/><br/>
Information systems:   The customer service focus 

 - London:   Macmillan Press Ltd,   1998 
 - viii, 307p. 
<br/><br/><label>ISBN: </label>0-333-72450-X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information systems
<br/><br/><label>Subjects--Index Terms: </label>Customer service II manufacturing 
<br/><br/><label>Universal Decimal Class. No.: </label>02:681.3:65.01  / N8