| 000 | 00550nam a22001817a 4500 | ||
|---|---|---|---|
| 008 | 230301b |||||||| |||| 00| 0 eng d | ||
| 020 | _a0-333-72450-X | ||
| 040 |
_aNational Science Library _cNational Science Library |
||
| 080 |
_a02:681.3:65.01 _bN8 |
||
| 100 | 1 |
_aJackson, Ivan F _91794 |
|
| 245 |
_aInformation systems: _bThe customer service focus |
||
| 260 |
_aLondon: _bMacmillan Press Ltd, _c1998 |
||
| 300 | _aviii, 307p. | ||
| 650 | _aInformation systems | ||
| 653 | _aCustomer service | ||
| 653 | _aII manufacturing | ||
| 942 |
_2udc _cBK |
||
| 999 |
_c5221 _d5221 |
||