000 00565nam a22001697a 4500
008 230303b |||||||| |||| 00| 0 eng d
020 _a978-1555707323
040 _aNational Science Library
_cNational Science Library
080 _aD 025
_bQ1
100 _aHuber, John J
_92146
245 _aLean library management:
_bEleven strategies for reducing costs and improving customer services
260 _aNew York:
_bNeal-Schuman Publishers, Inc.,
_c2011
300 _axix, 197p.
650 _aLibrary management
653 _aCustomer service
942 _2udc
_cBK
999 _c6234
_d6234