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	1.		Information systems: The customer service focus by Jackson, Ivan F Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Macmillan Press Ltd, 1998 Availability: Items available for loan: National Science Library (1)Call number: D 02:681.3:65.01 N8. Place hold Add to cart (remove)
	2.		Lean library management: Eleven strategies for reducing costs and improving customer services by Huber, John J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: Neal-Schuman Publishers, Inc., 2011 Availability: Items available for loan: National Science Library (1)Call number: D 025 Q1. Place hold Add to cart (remove)

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