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	1.		Quality in totality: A manager's guide to TQM and ISO 9000 by Diwan, Parag Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Deep & Deep Publications, 1995 Availability: Items available for loan: National Science Library (1)Call number: 006.83(100) ISO 9000 N5. Place hold Add to cart (remove)
	2.		Total quality and organization development by Lindsay, William M Petrick, Joseph A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delray, Beach: St. Lucie Press, 1997 Availability: Items available for loan: National Science Library (1)Call number: 006.015.5 N7. Place hold Add to cart (remove)
	3.		TQM in library and information services by Raina, Roshan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi, Infuse, Inc., 1999 Availability: Items available for loan: National Science Library (1)Call number: D 025 N9 . Place hold Add to cart (remove)

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